How to Create a Delivery Driver Application Form in WooCommerce

Hiring delivery drivers through scattered emails, WhatsApp chats, Facebook messages, or random contact forms quickly becomes difficult to manage. A proper delivery driver application form in WooCommerce gives applicants one clear place to apply, helps you review candidates faster, and gives you complete control over who joins your delivery team.

Many store owners wait too long before creating a proper driver recruitment process. At first, it may seem manageable to receive applications through email or messages, but as your business grows, things quickly become disorganized.

A delivery driver application form in WooCommerce solves that problem by giving every applicant the same process. You receive their details in a structured format, review the submission, and then decide whether to manually create the driver account inside WordPress.

This is especially useful for restaurants, grocery stores, flower shops, courier businesses, pharmacies, catering companies, and any WooCommerce store that relies on local delivery drivers.

Why Use a Delivery Driver Application Form in WooCommerce

As your WooCommerce delivery operation grows, you need a consistent process for recruiting and onboarding new drivers. Without a proper system, candidates send incomplete details, messages get lost, and the process becomes difficult to manage.

For example, one applicant may send a name and phone number but no email address. Another may message you on Facebook but never send their availability. A third applicant may contact you by WhatsApp and disappear before you can ask for more information. Over time, this creates confusion and slows down the hiring process.

A delivery driver application form in WooCommerce solves that by giving applicants one standard process. Instead of chasing information manually, you receive the details in a structured format, review the submission, and then decide whether to create the driver account.

It also helps your business look more professional. Instead of asking drivers to email you randomly, you can direct them to a proper application form on your website. That creates a much better first impression and helps you organize the hiring process more efficiently.

• Collect driver applications directly from your website
• Keep applications organized in one place
• Review applicants before giving access to the driver panel
• Manually approve only the right candidates
• Reduce the risk of spam or fake driver accounts
• Create a more professional recruitment process

How the Application Process Works

The Local Delivery Drivers for WooCommerce Premium plugin includes a built-in driver application form feature. Once enabled, applicants can open the form from the driver login page and send their details for review.

This process is intentionally manual because it gives store owners complete control. Instead of letting anyone create a driver account automatically, you can review every application first and decide who should actually become part of your delivery team.

That means your workflow usually looks like this:

This workflow is safer than automatic registration because it prevents spam users, fake applications, and unapproved people from gaining access to your driver dashboard. It also gives you time to verify important details such as driving experience, availability, delivery area, vehicle type, or phone number before creating the account.

Step 1: Enable the New Driver Application Form

To create a delivery driver application form in WooCommerce, first enable the built-in option inside the plugin settings.

• 1
  Open WordPress admin
  Log in to your WooCommerce store dashboard.
• 2
  Go to Driver Settings
  Navigate to Plugin Settings → Drivers Settings.
• 3
  Enable the form
  Turn on the Enable new drivers application form setting.
• 4
  Save changes
  Click Save Changes so the form becomes available on your site.

Step 2: Access the Driver Application Form

Once the setting is enabled, applicants can access the form directly from the driver login page.

• 1
  Open the driver login page
  Visit the page used by your delivery drivers to log in.
• 2
  Click New Driver
  Applicants click the New Driver link below the login form.
• 3
  Submit the form
  The applicant enters their details and sends the application for review.

Step 3: Review the Application and Create the Driver Manually

After someone submits the form, you receive the application details by email. From there, you can review the candidate and decide whether to create a driver account.

Approved drivers should still be added manually inside WordPress. This gives you full control over who can access the driver panel and receive order assignments.

After approving the application, you can manually create the driver account using the default WordPress user system and assign the Delivery Driver role. You can learn more about user roles in the official WordPress Roles and Capabilities documentation.

When reviewing applications, it is a good idea to look for details such as:

• Whether the applicant has local delivery experience
• Whether they have a valid phone number and email address
• Whether they are available during your delivery hours
• Whether they have access to a vehicle
• Whether they can cover your delivery areas

• 1
  Go to Users → Add New
  Create a new WordPress user.
• 2
  Enter the driver’s details
  Use the information submitted in the application form.
• 3
  Select the Delivery Driver role
  Choose the correct role so the plugin recognizes the user.
• 4
  Configure the driver profile
  Set the driver’s availability, permissions, vehicle information, and delivery area.
• 5
  Save the account
  The driver can now log in and receive orders.

For the full driver setup process, see our guide: How to Add and Manage WooCommerce Delivery Drivers.

Can I Use My Own WordPress Form Instead?

Yes. You can use any WordPress form plugin to collect delivery driver applications if you want more fields or a custom design.

Some store owners prefer to create a dedicated hiring page with additional questions, file uploads, resume uploads, vehicle details, or preferred delivery zones. In that case, using your own form plugin can make sense.

If you want a custom workflow, you can build your own form using plugins such as Contact Form 7 or WPForms.

Even if you use your own form, you should still manually review every application before creating a driver account. This gives you more control and helps avoid giving access to the wrong person.

Best Practices for Managing Driver Applications

• Review applications regularly
• Only approve verified drivers
• Keep manual approval enabled
• Use a separate email for each driver account
• Send onboarding instructions after approval

Frequently Asked Questions