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  5. Can’t see orders for claims on the driver panel

Can’t see orders for claims on the driver panel

If you can’t see orders for claims on the driver panel please check the following:

  1. Go to the drivers’ settings on the admin panel and check if the Enable drivers to claim orders option is checked.
  2. Check if the driver has claim permission, you can check it on the plugin dashboard or on the user page on the admin panel.
  3. Check if the orders don’t have drivers assigned already.
  4. Check if orders have a processing status.
  5. Check if the driver has a city on his address.
  6. Check if the orders don’t have a local pickup.
  7. Check if the orders don’t have virtual products.

If you checked all of the above and you still can’t see orders for claims on the driver panel, please contact our support.